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July 22nd, 2008 by Tom Sepper

WordPress’s iPhone App is out! Downloading & installing now..

Multiple blog support..

Decent interface..

Nothing too intuitive about it to be honest, but it is GREAT for mobile blog writing but nothing more.

Features I’d like to see:

- Comment editing / approving
- Ability to see drafts on the server

Bug #1: using the iPhone bullet character causes the app to crash.

May 31st, 2008 by Tom Sepper

If you’re seeing this entry, you’re seeing my website on my brand new dedicated server!

I have had it for almost two days now.. and already ran into and solved my first problem. Got to love it when mysql won’t start due to a bad my.cnf file.

Edit #1: Apache and PHP recompile complete!

Edit #2: I neglected to say thank you to my wonderful wife Monica for putting up with me.

May 10th, 2008 by Tom Sepper

This is a completed article I began writing about three years ago. It’s actually quite amazing how little I had to edit; the basics never change.

If owning and operating a web hosting account is a new experience for you, then this article is just for you. The tips and instructions outlined here do not apply to any one particular web hosting company; they are “good practice” instructions and general in nature.

For starters, a domain name is different than web hosting. The two are independent but are usually used in conjunction with each other. A domain name is what you type into the address bar in your internet browser. Web hosting is the service where a domain name’s pages, images, and such are stored on servers. Many web hosts offer domain name registrations services; some even offer free domain names with their service. If your host is one of those, it is imperative to ensure that you actually own the domain name and not the host. Personally, I like to keep my domain names and web hosting at separate companies — the “all your eggs in one basket” concept.

Next, it is important for businesses, organizations, and individuals to understand that account ownership is a very important thing. When an employee signs up for a web hosting account under their name and credit card, they own the account — not the company. Most web hosts will require some sort account verification to prove ownership such as the last four digits of the credit card on file or possibly security questions (mother’s maiden name, etc.). If said employee leaves the company, the company will need to be able to verify ownership. If the company cannot, they are in a bind and the web host’s hands are essentially tied. The same goes for an individual paying someone to be their webmaster. That individual should open the web hosting account and purchase their domain name(s) and simply give their webmaster the access that is needed. This ensures that the rightful person retains ownership if the webmaster skips town or an argument/disagreement occurs between the two parties.

I am surely going to get flamed for this next tidbit, but I am an honest person. One of the most important concepts to keep in mind, as a customer, is to be realistic. Hosting a mission-critical website on shared hosting is not realistic. Paying $5 a month for web hosting for an online business/store that generates $4,000 of revenue a month is not realistic. Obviously all web hosts strive for 100% uptime availability; however, as a client you have to remain realistic. Complaining to your webhost that the 30 minutes your server was down cost you $3,000 in sales makes you look idiotic.

As in most cases, when you have a complaint, maintain your composure. Raising your voice, typing in all caps, using inappropriate language, etc. are all sure-fire ways of quickly invalidating any and all of your comments — no matter how true and valid they actually may be. Remain professional throughout the process and better results will come of it for everyone involved.

When signing up for a new web hosting account, be sure to use an email address not a domain you plan on hosting with that company. I suggest using a gmail or yahoo address for simplicity’s sake, but it can be any other email address. If/when your server goes down, you will probably want to contact the web host’s support department. But if your server is down, so is your email. Additionally, if there is a billing problem and your account gets suspended, you will lose access to your account and therefore your email. Depending on the web host’s support setup, it may be email-based. It just makes sense to use an alternate email address.

That’s the basics as I see them. This is by no means the end-all-be-all introduction to web hosting, but it at least gives some information and reasoning.

October 31st, 2007 by Tom Sepper

As a self-proclaimed “cPanel hater”, I have often stated in the past that I could not stand cPanel. There’s nothing like putting your foot in your mouth when chatting with a former cPanel developer.. sorry Matt! ;)

Well ladies and gentlemen, I am about to eat my words.

cPanel is not a bad control panel at all!

I’ve discovered that it wasn’t cPanel that I hated all these years; it’s the simplistic, un-intuitive “x” theme. The default theme is far from being user friendly and is not appealing to the eye.

In the past, I have always been an advocate for hosts with custom control panels. From a host’s standpoint, there are definitely advantages and disadvantages when using a custom control panel. From a client’s standpoint, it’s merely personal preference.

Shameless Site5 plug - we use cPanel with a custom “shell” called SiteAdmin which allows us to add custom features and whatnot. Its interface is very easy to navigate and work with. I love SiteAdmin’s feel and power.

As an aside, here’s an interesting observation though. From my experience, custom control panels almost always indicate distributed services (http on one machine, mail on a different machine, and mysql on yet another machine) whereas cPanel almost always indicates that all services are on a single machine.

I’ve been maintaining websites for a long time now, and while the idea of distributed services is appealing and works wonderfully in theory, my experience is that consolidated services is far more reliable.

October 24th, 2007 by Tom Sepper

There have been a few questions and misconceptions about what Site5 actually does, so hopefully this post will clear it up for everyone.

Site5 is a web hosting company. To put it plainly, web hosting companies make websites available (”hosted”) on the Internet. There are many different types of web hosting: shared, dedicated, and VPS are the three most common types.

  • Shared - multiple customers and websites (into the hundreds) are hosted on one server. One website/customer can crash the entire server therefore causing problems for other customers/websites located on the same server. Shared hosting is the most basic type of hosting.
  • Dedicated - one customer, but potentially multiple websites, is hosted on a server. Dedicated is a more advanced type of hosting.
  • VPS - multiple customers and websites per server; however, each customer has their own virtual server. This means that one customer does not interfere with the other customers if they crash the server; the customer only crashes their “virtual” server. VPS hosting is between shared hosting and dedicated hosting.

Site5 is a shared hosting provider, so our servers each contain multiple websites and customers.

The most common comment I then hear is “so Google and Microsoft would call you guys to host their websites?”  No, not even close. Companies such as Google and Microsoft invest millions of dollars and host their own websites on their own servers.  We host the small and medium-sized businesses as well as personal websites (such as tomsepper.net).

What Site5 does not do is actually design and/or program the websites we host; that is our customer’s responsibility.

Any questions? ;)